Developing Analytical Skills
- A Practitioner Series Course Offering
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Introduction: Today, the workplace for most employees is technologically intense and quite complex. In such a complex environment, the ability to think analytically is crucial to optimum job performance. Unfortunately, many employees have received little or no formal training in this area during their pre-employment education. This course, which is suitable for all employees, but more particularly to those whose duties require analytical thinking, teaches the student a method for categorizing any problem on the basis of its characteristics. For each category of problem, there is an optimum set of strategies leading to its solution. Categorizing the problem leads the student to the rapid selection of a best strategy, enabling rapid solution of the problem. This course describes in detail the problem solving strategies for each class of problem. This is a workshop course and uses many sample exercises and problems to illustrate the methods and strategies discussed.

Audience: This course is intended for all individuals who need to diagnose and solve problems in their working environment.

Prerequisites: None.

Objectives:  On completion of this course, the student should be able to:

  • Classify a problem on the basis of its characteristics
  • Choose a strategy for solving a problem based on its classification
  • Break a system down into its component parts using cause-effect relationships
  • Develop a hypothesis and design an experiment to prove it
  • Locate and use clues to substantiate a hypothesis
  • Use structured approaches to the solution of any classifiable problem

Duration: This course is three days long.