OS/390 Problem Determination for Programmers
- A Practitioner Series Course Offering
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Introduction: The Problem analysis and determination is a skill that can be applied to any discipline. However, each discipline requires specific activities that relate to that discipline alone. In computer programming, there are certain actions that one must take when analyzing a problem, if one wants to do so efficiently. This course begins with the basics of problem analysis and then focuses on analytical techniques particularly suited to computer programming. The skills are studied in a representative computing environment. This course uses the OS/390 operating system to introduce the student to programming analysis skills.

Because the course content is targeted to OS/390 application programmers and end-users, it focuses on the aspects of OS/390 with which the programmer and end-user come into greatest contact. In particular, it focuses on the flow of work through an OS/390 system and the components that make that flow possible. It covers the analysis of ABEND codes, system messages and completion codes from both the OS/390 system and some specific subsystems, such as JES 2 and CICS. This course provides the programmer with the skills to take appropriate action in response to these messages and codes.

Audience: All computer users (operators, programmers and managers) who have a need to run programs in an OS/390 environment. This course is also applicable to production control or help-desk personnel who need to debug jobs or programs in an OS/390 environment.

Objectives:  On completion of this course, the student should be able to:

  • interpret system messages appearing in a job's message log
  • interpret messages from selected applications and subsystems
  • take appropriate action to correct a job in response to messages from OS/390 and selected subsystems and applications
  • interpret system ABEND codes and take appropriate action to prevent the failure from recurring
  • locate and interpret the return codes passed by selected applications

Prerequisites: The student must have a working knowledge of data processing and computer fundamentals.

Duration: This course is 2 days long.